Rehaboteket

If we have sent you the wrong item, please contact our&#xA0;<a href="mailto:kundservice@rehaboteket.se">customer service</a>&#xA0;with your order number and details about which item is incorrect. Please attach a photo of the items in your delivery if you email us. You will receive further instructions on how to return the incorrect item when you are in contact with us.<img src="https://attachments.gorgias.help/3RBN0xMVqbz649GJ/hc/30BVo7vVqR07rvzm/2026022015-cde712d4-8d23-455a-ba27-daa64fae38b0-screenshot%202026-02-04%20at%2016.35.35.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">

If we have sent you the wrong item, please contact our customer service with your order number and details about which item is incorrect. Please attach a photo of the items in your delivery if you email us. You will receive further instructions on ho

I have received a different item than the one I ordered – what should I do?

Order & Delivery

How do I make a return?

How do I exchange size or model?

How long do I have to return a product?

How much does it cost to return my products?

Do I have to pay the invoice if I return a product?

Have you received my return?

Can I return a used product?

How do I get my return label?

Returns & Exchanges

How do I know which size to choose?

I’m right on the borderline between two sizes. Which size should I choose?

How do I know which product suits me best?

How do I wash/care for my product?

Can I use the products if I have a specific injury or medical condition?

Is it possible to get advice before purchasing?

Do you always have the products in stock?

Product Selection & Size

How do I know that my purchase has been completed?

I have a discount code – how do I use it?

Which delivery options can I choose?

How long is the delivery time?

How much does shipping cost?

Can I change my order after it has been placed?

How long will the package remain at the pickup location?

What happens if I don’t pick up my package?

One or more items are missing from the delivery – what should I do?

My package hasn’t arrived/is missing! What should I do?

How do I place an order at Rehaboteket?

What payment methods do you offer?

Can I postpone the due date on my invoice?

I can’t find my invoice. Can you send a new one?

I want my invoice sent to my company. How do I do that?

Can I cancel my order?

Terms & Conditions and Payment

I want to make a claim about a product. How do I do that?

Product claim

I have received a different item than the one I ordered – what should I do?Updated a month ago