Rehaboteket

<p data-start="2771" data-end="3142" id="isPasted">If the parcel is intact and the error is assumed to be due to a picking error, please contact our <a href="mailto:kundservice@rehaboteket.se">customer service</a> with your order number and details of which item or items are missing from the shipment. Please attach a photo of the delivered items if you contact us by email.</p><p data-start="3144" data-end="3452">If the parcel is damaged and the contents may have wholly or partly fallen out during transport, please attach a photo of the damaged parcel when contacting our customer service. If the parcel is collected from a collection point, please make sure to report the damage to the postal staff when collecting it.</p>

If the parcel is intact and the error is assumed to be due to a picking error, please contact our customer service with your order number and details of which item or items are missing from the shipment. Please attach a photo of the delivered items i

One or more items are missing from the delivery – what should I do?

Order & Delivery

How do I make a return?

How do I exchange size or model?

How long do I have an open purchase period?

How much does it cost to return my products?

Do I have to pay the invoice if I return a product?

Have you received my return?

Can I return a used product?

How do I get my return label?

Returns and exchanges

How do I know which size to choose?

I’m right on the borderline between two sizes. Which size should I choose?

How do I know which product suits me best?

How do I wash/care for my product?

Can I use the products if I have a specific injury or medical condition?

Is it possible to get advice before purchasing?

Do you always have the products in stock?

Product Selection & Size

How do I know that my purchase has been completed?

I have a discount code – how do I use it?

Which delivery options can I choose?

How long is the delivery time?

How much does shipping cost?

Can I change my order after it has been placed?

How long will the parcel remain at the collection point?

What happens if I don’t collect my parcel?

I have received a different item than the one I ordered – what should I do?

My parcel hasn’t arrived/is missing! What should I do?

How do I place an order at Rehaboteket?

What payment methods do you offer?

Can I postpone the due date on my invoice?

I can’t find my invoice. Can you send a new one?

I want my invoice sent to my company. How do I do that?

Can I cancel my order?

Terms & Conditions and Payment

I want to make a complaint about a product. How do I do that?

Product complaint

One or more items are missing from the delivery – what should I do?Updated a month ago