Rehaboteket

If we have sent you the wrong item, please contact our <a href="mailto:kundservice@rehaboteket.se">customer service</a>&#xA0;with your order number and details of which item is incorrect. Please attach a photo of the items in your delivery if you contact us by email. You will receive further instructions on how to return the incorrect item when you are in touch with us.<img src="https://attachments.gorgias.help/3RBN0xMVqbz649GJ/hc/30BVo7vVqR07rvzm/2026022015-1185a7f9-2a05-45f2-a08e-e7623b33549c-screenshot%202026-02-04%20at%2016.35.35.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">

If we have sent you the wrong item, please contact our customer service with your order number and details of which item is incorrect. Please attach a photo of the items in your delivery if you contact us by email. You will receive further instructio

I have received a different item than the one I ordered – what should I do?

Order & Delivery

How do I make a return?

How do I exchange size or model?

How long do I have an open purchase period?

How much does it cost to return my products?

Do I have to pay the invoice if I return a product?

Have you received my return?

Can I return a used product?

How do I get my return label?

Returns and exchanges

How do I know which size to choose?

I’m right on the borderline between two sizes. Which size should I choose?

How do I know which product suits me best?

How do I wash/care for my product?

Can I use the products if I have a specific injury or medical condition?

Is it possible to get advice before purchasing?

Do you always have the products in stock?

Product Selection & Size

How do I know that my purchase has been completed?

I have a discount code – how do I use it?

Which delivery options can I choose?

How long is the delivery time?

How much does shipping cost?

Can I change my order after it has been placed?

How long will the parcel remain at the collection point?

What happens if I don’t collect my parcel?

One or more items are missing from the delivery – what should I do?

My parcel hasn’t arrived/is missing! What should I do?

How do I place an order at Rehaboteket?

What payment methods do you offer?

Can I postpone the due date on my invoice?

I can’t find my invoice. Can you send a new one?

I want my invoice sent to my company. How do I do that?

Can I cancel my order?

Terms & Conditions and Payment

I want to make a complaint about a product. How do I do that?

Product complaint

I have received a different item than the one I ordered – what should I do?Updated a month ago