Product Selection & Size
How do I know which size to choose?
Each product page has a unique size chart with measurement instructions, which we always recommend checking before making a purchase. If you would like advice on choosing the right size, you can always contact our customer service. If the size is not
I’m right on the borderline between two sizes. Which size should I choose?
We generally recommend choosing the larger size if you are right on the borderline, with the exception of our wrist supports, thumb supports, ankle supports, and the Ulnaris elbow support, for which we recommend the smaller size in borderline cases.
How do I know which product suits me best?
We have detailed product descriptions and size guides on our website to help you find the right product. You can read our Injury Guide for tips and advice on which product best suits your needs. The guide is based on expert knowledge from our license
How do I wash/care for my product?
Always follow the product-specific care instructions, which are usually on a label inside the product or on the packaging. Most supports and protective items should be hand-washed in lukewarm water with mild soap and air-dried. Avoid fabric softener
Can I use the products if I have a specific injury or medical condition?
In our Injury Guide, you will find everything you need to know about common injuries, their symptoms, causes and risk factors, as well as which supports and protective items can help relieve pain and speed up recovery. The guide is based on expert kn
Is it possible to get advice before purchasing?
Absolutely! You can always contact us for personal advice.
Do you always have the products in stock?
We stock the majority of our products and continuously order new items. If a product is out of stock, you can click the “Notify me” button, enter your email address, and click “Sign up.” Once you’ve registered your email address, we will send you an