Rehaboteket

An order can only be cancelled within 1 hour of placing it. Contact Eir, Rehaboteket&#x2019;s AI assistant, for help with your cancellation.<img src="https://attachments.gorgias.help/3RBN0xMVqbz649GJ/hc/30BVo7vVqR07rvzm/2026022414-c1c1894f-c668-46e0-a459-3820be26ed20-screenshot%202026-02-20%20at%2016.56.32.png" style="width: 643px;" class="fr-fic fr-dib fr-fil">

An order can only be cancelled within 1 hour of placing it. Contact Eir, Rehaboteket’s AI assistant, for help with your cancellation.

Can I cancel my order?

Terms & Conditions and Payment

How do I make a return?

How do I exchange size or model?

How long do I have to return a product?

How much does it cost to return my products?

Do I have to pay the invoice if I return a product?

Have you received my return?

Can I return a used product?

How do I get my return label?

Returns & Exchanges

How do I know which size to choose?

I’m right on the borderline between two sizes. Which size should I choose?

How do I know which product suits me best?

How do I wash/care for my product?

Can I use the products if I have a specific injury or medical condition?

Is it possible to get advice before purchasing?

Do you always have the products in stock?

Product Selection & Size

How do I know that my purchase has been completed?

I have a discount code – how do I use it?

Which delivery options can I choose?

How long is the delivery time?

How much does shipping cost?

Can I change my order after it has been placed?

How long will the package remain at the pickup location?

What happens if I don’t pick up my package?

I have received a different item than the one I ordered – what should I do?

One or more items are missing from the delivery – what should I do?

My package hasn’t arrived/is missing! What should I do?

Order & Delivery

How do I place an order at Rehaboteket?

What payment methods do you offer?

Can I postpone the due date on my invoice?

I can’t find my invoice. Can you send a new one?

I want my invoice sent to my company. How do I do that?

I want to make a claim about a product. How do I do that?

Product claim

Can I cancel my order?Updated a month ago